The set-up process can involve the gathering of a lot of information and documentation including application, banking information, and employee information. A valid driver’s license of the business owner is also required. We do our absolute best to make the set-up as easy as possible.

Typically, there are no setup fees. However, in cases where complex pre-existing conditions must be addressed before initiating payroll with Major Payroll, a setup fee may apply due to the significant labor required to resolve these issues.

From the business owner’s perspective, running payroll is incredibly simple. Once employer and employee details are entered into the payroll system, the employer just inputs the hours worked or the payment amount for each employee and confirms the pay period. Major Payroll takes care of the rest—processing direct deposits to employees’ bank accounts and submitting all necessary tax filings to state and federal agencies.

Major Payroll is equipped to handle payroll processing across virtually any industry, including more complex scenarios commonly found in sectors like construction and restaurant.

Major Payroll offers flexible payroll scheduling—whether it’s weekly, biweekly, or monthly. We also accommodate off-cycle payments, such as emergency disbursements or employee bonuses, whenever needed.

Yes, Major Payroll handles both W-2 employees and 1099 contractors.

While we encourage clients to submit payroll through our employer online application for ease and efficiency, we understand that this method may not suit everyone. That’s why we also accept payroll submissions in alternative formats, including email, text message, and shared spreadsheets.

We recommend that clients make the official transition to Major Payroll at the end of a calendar quarter—March 31st, June 30th, September 30th, or December 31st. To ensure a smooth handoff, you’ll need to provide complete payroll records for all employees who worked during the year, including details such as employee information, hourly wages, and taxes paid. If your final day with your previous provider is December 31st, no prior payroll data is required. Once we receive the necessary information, Major Payroll will seamlessly continue payroll processing for the remainder of the year.

Yes, we handle quarterly filings for Form 941 and complete annual payroll filings for both W-2 and 1099 employees.

Yes, we can assist you in catching up on payroll filings. We’ll need to gather all payroll data for the relevant period, determine what has already been paid, and calculate any remaining liabilities.

All payroll documents are readily accessible through the employee and employer web portal, including paystubs and W-4 forms. If an employee requires a physical copy of their W-4, simply let us know and we’ll be happy to mail it.

Yes, we will be happy to go through your state and federal tax obligations. 

Employees can be paid by direct deposit, paper checks or pay cards. For checks, the employer can enter the data in the employer portal and get the final amount after taxes.

Yes, employees have access to an online app. Within the app, employees have access to check stubs and W2s.

Yes, we can manage all payroll garnishments on your behalf.

Yes, we’ve partnered with a trusted timekeeping software provider to offer seamless time tracking solutions. For more details, please visit our Time Tracking page.

Yes, Major Payroll is fully equipped to support multi-state payroll processing.

Major Payroll can process off-cycle payments seamlessly.

You’ll have a dedicated representative assigned to you. As a small business ourselves, we don’t operate a call center—so you’ll always receive personalized support.

To ensure timely Friday payments or direct deposits, all final payroll data must be entered by Tuesday evening.

As a best practice, we recommend completing payroll calculations and data entry by Monday. This provides ample time to identify and correct any discrepancies, and to follow up with managers or employees to verify hours worked or other payroll details.

If you need help setting up a workflow to meet this deadline, we’re here to assist. We can help implement tools and processes that support both accuracy and timeliness.

Our software providers have integrated a very high level of security. Please see our security page for more details. In addtion, we offer a client portal which will allow for secure document exchange.

Personalized Service – Local providers often offer dedicated account managers or direct contact with payroll specialists.  You’re more likely to get customized solutions tailored to your business needs.

Faster Response Times – With fewer layers of bureaucracy, local providers can often resolve issues more quickly.  We are also available to meet with you in-person if needed.

Local Expertise – We tend to have deep knowledge of state and local tax laws, compliance requirements, and industry-specific nuances. This can be especially helpful in states like Texas with unique tax and labor regulations.

Flexibility – Since we are local, we are more nimble and adaptable to changes or special requests.  We may be more willing to customize reports, or advise on integrations or workflows.

Community Connection – Supporting us as a local business can strengthen your network and reputation in the community.  There may also be referrals or partnerships with other local service providers that we are happy to recommend.

Cost-Effectiveness – We offer more competitive pricing or flexible packages, especially for small to mid-sized businesses.

Major Payroll takes full responsibility for any errors resulting from incorrect calculations that lead to inaccurate tax filings. If you’re dealing with an issue caused by a previous provider, we’re here to help resolve it.

We typically provide an initial acknowledgment promptly. Basic questions are often addressed in that first response or shortly afterward. The time needed to fully resolve your issue will depend on its complexity, but we’ll keep you informed throughout the process.

Yes, we’ve partnered with a trusted benefits provider, allowing us to offer comprehensive solutions including 401(k) programs, health insurance, workers’ compensation, and more. Please feel free to reach out for additional details.

There are numberous customerizable reports in the employer portal. You are able to extract the data by various criteria. If any of those existing report do not meet your needs, please let us know and we can create a report tailored for your business.